215.370.5509

Frequently Asked Questions What is the connect rate? A managed list (such as an organization member list) has an average connect rate of 87%. Lists from companies such as Aristotle have an average connect rate of 73%. Voter registration lists from the Registrar of Voters average a 75% connect rate, but the accuracy of names on these lists is only 68%. Lists taken from telephone directories have an average connect rate of 82%, but the accuracy of names is only 70%. What about answering machines? Completed calls made between 9 AM and 5 PM typically run 45% live and 55% voice mail/answering machine. Completed calls made between 5 PM and 9 PM typically run 63% live and 37% voice mail/answering machine. What about cost? Prices are negotiable based upon several variables, such as the size of the call order, cost of obtaining lists, special handling, rush requirements, and timing within an election cycle. Cost per contact runs well below that of direct mail. What about turnaround time? Automated telephone technology is capable of the swiftest turnaround in disseminating a campaign message of all the available mass media. Do people complain about being bothered by automated calls? This is a common question from potential clients who are unfamiliar with this technology. Complaints have been very minimal. People are actually inclined to listen to the 20 or 30 second message if the caller identifies as the candidate or as a celebrity. People are typically less irritated by this technology than by live calling, since the interruption in their lives is very brief and does not involve having to end an unwelcome conversation with a sales person. What is the calling capacity? We are now capable of delivering over four million 30-second calls per day, made anywhere in the United States and Canada. What about confidentiality? We adhere to strict client confidentiality, and will handle only one client in a given political race. What are legal calling times? In most states you can call from 8am to 9pm. We would suggest your calling times be from 9am to 7pm.